Good to know
Before you travel and
during your stay.
House rules, cancellation policy and practical information on one page. Full arrival instructions and key codes are sent by email when your booking is confirmed.
← Back to the front pageStaying here
House rules.
A few simple guidelines to keep your stay smooth for everyone.
During your stay
- Self check-in: electronic lock and key box — arrive any time after 16:00
- Quiet hours 22:00–07:00
- Commercial photography allowed with prior permission
Not allowed
- No pets
- No parties or events
- No smoking
Before you leave: lock the doors and return the keys to the key box. A lost or unreturned key is charged at 50 €, plus a 50 € logistics fee.
Terms
Cancellation policy.
A firm cancellation policy — the same terms as on Airbnb and Booking.com.
Cancellations should be sent by email to info@westfell.fi. Refunds are calculated based on when the cancellation is received relative to the check-in date.
Practical matters
Arrival.
The essentials in brief — detailed instructions arrive with your booking confirmation.
By car
- A private carport is reserved for guests of the apartment. The carport number is given with your confirmation.
Without a car
- Reliable taxi and ski bus services operate in the area. We are happy to pre-book a taxi for you at no extra charge (you pay the fare).
Eating
- Bistro West is on the ground floor of the building. The nearest supermarket is about 2 km away.
Entrance
From the car park side you pass through the guest lounge, where you can leave your skis. The stairs and lift are just ahead on the left — the apartment is on the second floor, one floor up from the entrance. The apartment has an electronic door lock, and the keys are in the key box — you will receive the codes with your confirmation.
Help on site
Support during your stay.
If something is not working or you need a hand, help is available around the clock.
Available 24/7. Extra cleaning and replacing a lost key are chargeable services.
For example, problems with hot water, heating or other building systems.
Fjällen 8 · Levi
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