House rules, cancellation policy and practical information on one page. Full arrival instructions and key codes are sent by email when your booking is confirmed.
← Back to the front pageA few simple guidelines to keep your stay smooth for everyone.
Before you leave: lock the doors and return the keys to the key box. An unreturned key will be charged according to the current price list, plus a €50 logistics fee.
A firm cancellation policy — the same terms as on Airbnb and Booking.com.
Cancellations should be sent by email to info@westfell.fi. Refunds are calculated based on when the cancellation is received relative to the check-in date.
The essentials in brief — detailed instructions arrive with your booking confirmation.
A private carport is reserved for guests of the apartment. The carport number is given with your confirmation.
Reliable taxi and ski bus services operate in the area. We're happy to help you pre-book a taxi free of charge.
From the car park side you pass through the guest lounge, where you can leave your skis. The stairs and lift are just ahead on the left — the apartment is on the second floor. The apartment has an electronic door lock, and the keys are in the key box — you'll receive the codes with your confirmation.
Bistro West operates on the ground floor of the building. The nearest supermarket is about 2 km away.
If something isn't working or you need a hand, help is available around the clock.
Booking direct with us is always the best price — no platform service fees.